26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
8656 Someone from WA thinks vodafone is After 13 years with them....... a Big FAIL at 29 Dec 2010 06:11:32 PM
I have been with them for ages and always had the top plan because of my job. 6-8 weeks ago I signed up again for another 2 years and this time got the I4 as it is the latest phone. I thought that my reception may get better with a better phone, I had a Nokia 6300 after smashing the N98 that came with the contract, but alas I was wrong.
The funny part of this is that I live 4kms east of Perth City and work 1km North of the City. At home the service drops out all the time, but at work I get at least 3-4 bars.
We signed up for our home phone line with the deliberate intent of not making calls and using the mobile, but I have had too use it because of bad or no reception. This is now costing me more money due to their incompetence.

BIG FAIL VODAFONE.... :(