26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8651 Someone from QLD thinks vodafone is calls dropout at 29 Dec 2010 06:05:43 PM
A. I live on the Gold Coast for the last month I can not make a call from my house as i have no reception, I work in Brisbane & if i am driving along the M1 my calls drop out at least twice on the trip this is every time I am driving to & from work .
B. the worst one was when i was on Hamilton Island & I was flying back to Brisbane my partner left me a voice message on the 4/12/2010 at 9.41 am to tell me he couldn't pick me up from the airport i received this message at 4.15 pm 4 hours after I arrived back in Brisbane as he was not there it caused me a lot of stress as I was worried about him & I had no way of getting back to the Gold Coast, this nearly broke a 17 year relationship .
Over the 14mths of this contract I have been overcharged numerous time my complaints have always fallen on deaf ears , my cap was far to high & not a good deal finally after more complaints vodafone they gave me a better deal.
I am locked into a contract & this is my second time with them it is getting worse I will be thinking very seriously before I lock in again.