26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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8528 Someone from TAS thinks vodafone is Extremely at 29 Dec 2010 03:06:23 PM
I have been a vodafone customer for quite some time now and i have not had so much of these problems until this past year, which has been terrible with constant call drop outs sometimes having to call back up to six times just to finish what would have been a quick conversation and no reception coverage as well as short battery life. It is driving me insane. I really do hope that all this media attention will get something positive done fast.
29 Dec 2010 03:14:40 PM: Extremely Disappointing that was meant to be ;-(
14 Jan 2011 11:24:36 PM: Please tell me you are not using one of the new gadgets? Ie a phone that constantly updates your facebook is a gps as well as constantly accessing the network to retrieve your email maybe has Bluetooth and wifi operating most of the time? Check out this website if you do www.gsmarena.com here you can find out the specs of your phone including battery life and if other people using the same type of phone are having the same issue.... Just a thought