26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8422 Someone from WA thinks vodafone is at 29 Dec 2010 01:16:16 PM
I did not have a problem with Vodafone until this year. My old phone stopped working and when I got a new one I have had nothing but problems with the network. It stopped sending and recieving text messages, then it stopped showing missed calls. When I asked Vodafone (politely) how to fix the issue they fobbed me off and told me I was doing something wrong. Eventually a staff member slipped and said I was not the only person having problems but they could not fix it. As soon as I said I was switching carriers the problem suddenly got fixed,(for about 2 weeks). I ended up having to switch to another carrier just so that I could use the phone.