26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8404 Someone from VIC thinks vodafone is poor coverage at 29 Dec 2010 12:59:01 PM
can't make calls when at home as i get little or no signal - calls drop out constantly (this has been the case for at least 3 years). Cannot get signal with internet on my phone and no reception with mobile dongle for the desktop PC either. Paying a total of $129 month yet cannot use internet at home or make phone calls - couldn't even dial 000 when i needed to the other night (Thankfully it wasn't gunshots after all)!

Tell me again what i have been paying for? Up until now i figured all telcos were prob the same and no point switching (have had bad experience with Telstra with work phones etc...) but now find out i've just been getting ripped off month after month after month.....

Never reach the limits of my cap coz i can never make calls or use the internet services i have been paying for! Will def be changing to someone else when my contract expires again in 12+ months (grrrr)....