26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8351 Someone from QLD thinks vodafone is POOR Reception!! at 29 Dec 2010 12:18:51 PM
Living on the northside of Brisbane (5mins from the tower) I can be sitting in my lounge room and watch the reception go from full bars to nothing to 2 bars within a space of about 5 minutes. I have never had a problem with coverage from vodafone in the past but since switching from pre-paid to contract have had nothing but.

As I type I have my partners and my phones side by side; he has 4 bars (but the data & phone are still lagging) and I have nothing.

My partner relies on his mob for work as he is a driver and gets all his jobs sent to him via text and email. Feel sorry for the poor person sitting at the airport waiting because he hasn't received the job.

It's about time that Vodafone actually start really listening to the complaints and do something about it