26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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8137 Someone from SA thinks vodafone is Frustration in the exreme at 29 Dec 2010 08:55:14 AM
Nearly finished my 2 year contract for mobile broadband that barely works. Dropouts galore if it can connect at all. No help only red tape and vodafone assuring me that i have 'full service' at my location. I have had to connect with telstra bigpond while still paying each month for a vodafone service that i can't use.
29 Dec 2010 09:09:50 AM: did you ever try calling the TIO if you got no help from vodafone, they have the power to investigate and get you out of your contract and reimbursed for legit problems