26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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793 Someone from NSW thinks vodafone is epic fail at 18 Dec 2010 10:22:02 AM
Hi world. I signed up with vodafail in september using the samsung galaxy and since then i have had constant problems with the calls cutting out after 30 seconds or so, i thought maybe it was the galaxy or me touching the red button with my cheek but now i realise it is the vodafail network. Picture messages routinely take +12hours to get through or never come at all. Internet reception often fails even when out in the heart of sydney. I was pleased to read the article in smh about vodafail as now i know it is not just me or a fault with my phone however i would like to know when vodafone will be addressing this issue. It is extremely frustrating i wish i'd never been fooled into signing up with vodafail.