Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
7858 Someone from QLD thinks vodafone is EPICALLY!! at 28 Dec 2010 10:41:10 PM
My plan was orignally set up in my boyfriends name as i was under 18.. even though the phone has been in my name now for nearly 2 years.. i still recieve a bill with his name on it..and they put the wrong account number on my bill every month.. so every month when i pay it.. it goes into the wrong account.. and every montht they cut off my phone. therefore EVERY month i spend hours on the phone to them to fiz the issue.. yet when they send me the check they send it to my old boyfriends address anyways. and when im finally jack of it and get out of my contract they hit me with a $1000 phone bill.. and everytime i try to call they hang up on me or dont speak english well enough to understand what im saying. With telstra now...and i have 2 words.. THANK GOD!!
Good luck with Telstra. Shame that Voda couldn't get it right.