26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7800 Someone from WA thinks vodafone is not as bad as everyone is saying! at 28 Dec 2010 09:28:11 PM
Everyone needs to calm the F*%k down! Wow there has been problems for a couple of weeks/ a month max and now the world is coming to an end.
Its technolodgy.. its going to mess up sometimes!! MY internet with bigpond was SHIT so did i create a website about how crap it was..NO i changed providers. So quit your moaning and do something about it.
Yes its annoying but this kind of thing happens with any network.. they all have their faults.
28 Dec 2010 09:30:09 PM: more like 14 months for me%u2026
hard to change while you're on a contract too
28 Dec 2010 09:34:20 PM: 'do something about it' ? - like what exactly?! That's what people are complaining about... They can't do something about it, because they're locked into contracts. I think this website is everyone's effort of trying to 'do something about it'. If you want to make a pointless complaint about pointless complaints, why don't you setup a website about it? Geez
28 Dec 2010 10:10:48 PM: if you dont want to be locked into a contracts buy your phone outright! People are on contracts cause it means they get a phone worth $500 for free...You cant have everything, so if u dont want a contract dont get it.. its very simple!
29 Dec 2010 10:05:38 AM: Thats not the issue, people are frustrated because they are unable to sought out the issues with Voda. If people were able to talk to someone and sort out their issues i don't think there would be so much Voda hate around. IT is the poor customer service that is irritating people, I would be happy to deal with the coverage issues if the company was willing to actually communicate with their customers and show us that we are worth something to them. Basically Voda hasn't just failed in their service their PR department has failed big time too
29 Dec 2010 04:12:23 PM: THANK YOU..original poster..bloody whingers..the whole lot of them
4 Jan 2011 01:56:19 PM: People don't WANT