26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7752 Someone from TAS thinks vodafone is MEGAFAIL at 28 Dec 2010 08:55:42 PM
I currently use a prepaid usb dongle. I have been travelling to Hobart, Launceston for work purposes for a few years and signed up on contract due to the positive spin the sales people told me here in Hobart. They said a while back that Hobart/Tas was getting a major 3g upgrade. This of course didnt happen until a couple of years ago. I decided not to renew my data contract and went prepaid which is cheaper. The service is awful and data never gets above 50k. I have tested all areas of Hobart and the northern part of Tas and never been happy with the speeds. They must have very thin data pipes to their sites. I feel I have been conned. I will not be recharging my Voda card. I will stick with Telstra as I have their prepaid card as well. I would suggest if you want great coverage and dont mind paying extra stay well clear of Voda.