26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7674 Someone from QLD thinks vodafone is totally at 28 Dec 2010 08:12:35 PM
i cannot talk to my friend in northern queensland without it being disconnected..if we have half an hour we think its luxury..it is very very frustrating..the same occurs in caloundra ,sunshine area..you cannot get any reception unless your prepared to go out onto the road etc no reception thee either..i took on a 2 year contract..the phone is disintegrating its falling apart on the key pad..i see all the lights...takes me twice as long to sms as i have to correct spelling...delete all the zeros when spacing..im told i can get another phone next year..soooooooo..i have no choices on that one but wait..reception in all qld appears as bad as nsw..read also some bad overseas lingo on their problems as well.. particulary in germany..vodofone needs to do something and fast ..as people are fed up with their dishonesty...