26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7622 Someone from NSW thinks vodafone is Vodaphone & 3 = fail at 28 Dec 2010 07:43:50 PM
Well I was a 3 customer & was with them for Over 6 years and in that time I never had an issue..! When 3 merged with vodaphone I started to notice that I had minimal reception, constantly my phone was "searching" or had this little circle at the top or it was roaming and I was paying for when it went to roaming, 90% of my phone calls dropped out & in my new contract I was paying and extra $10 a month to get 2gb of data and guess what? In the 6 months I had my new contract I only used 2 gb because I couldn't get any sort of signal apart from when it was roaming..! I got so angry because I was paying for a service they could not even provide me with.!
I'm now with telstra, never ever thought I would go to them but I'm getting what I'm paying for..!