Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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7566 Someone from VIC thinks vodafone is Internet at 28 Dec 2010 07:10:22 PM
Was talked into using Vodafone prepaid internet service. From the get go had a poor to very poor signal but still internet worked for the usual email, banking and very slow facebook. The suddenly the pages would not load when you opened the internet. After a week of no internet usage and countless efforts and wasted credit trying to get it to work i rang Vodafone, was on hold for 25 mins until someone answered only to be told "You have a poor signal, all you can do is keep trying" I'm sorry, WHAT!!! TO be told again "You have a poor signal, all you can do is keep trying" I explained that i was logging on everyday and using up my credit to try and get on and was told "Sorry ma'am, keep trying and if you want a credit go to a store and ask for one". How about NO!!! How about your service stinks and I will no longer be using this service. PATHETIC!!!