26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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7449 Someone from TAS thinks vodafone is Very at 28 Dec 2010 06:33:56 PM
With Vodafone for mobile - delays in receiving voicemail, and picture texts, repeated failure to be able to send picture texts, difficulty with connection, coverage drop out.
Vodafone for internet - was concerned signing up about quality of broadband available in Hobart. Was assured it was great coverage at my location. After a year the best connection status I have had is 'poor', nearly always status is 'very poor', constantly disconnects, have to reattempt multiple times to reconnect and connection we have is far slower than dial up we had years ago.
28 Dec 2010 07:04:24 PM: The only place you can decent data reception in Hobart is at Kingston parked outside the gates of the VF call center.
28 Dec 2010 08:14:37 PM: actually that's crap too. Down the road on Algona there is a MASSIVE black spot with totally ZERO coverage... just around the corner from the call centre. Works fine inside the building I bet!
28 Dec 2010 08:55:33 PM: Before they officially turned 3G on down here you could get it from outside the call center and occasionally from Opossum Bay and it used to be pretty fast. Now it is just terrible.