26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7348 Someone from QLD thinks vodafone is pain in the butt fail at 28 Dec 2010 06:14:35 PM
on top of the phone drop outs and lack of reception, we have also been receiving sporadic phone bills - yes they arrive when they are due (of course, when they want money they do everything), but the amounts are varied considerably. Hubby and I are both on a $49 cap, which i think gives us around $310 worth to play around with, which none of us even come close to reaching and now we are getting bills that are $0 amounts, then you get a double bill and now a $500 odd bill!! What the???? Yet when you call someone, they just bum steer you onto some one else. I dont have that sort of money - i have just had twins and am not at work currently. Definately wont be going through vodafail again.