Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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730 Someone from QLD thinks vodafone is very inconsistent at 18 Dec 2010 06:49:39 AM
I have an iphone 3GS with Voda. It's very slow to get a 3G signal even in built up areas, frequently reverting to slower connections. But my biggest annoyance is that even with a strong 3G signal it often half-loads a webpage and then stops. Several refreshes of the page, closing/opening Safari or resetting the iphone are required. On my wifes iphone on voda it is not unusual for text messages to be 1-2 days late. It's funny how we have been complaining for months and it turns out we are not alone. It has even brought me to the point of saying I will have to switch to Telstra for a better network - who would have thought?