26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6719 Someone from VIC thinks vodafone is cant use my phone when i want! at 28 Dec 2010 03:43:17 PM
Vodafone told me there coverage would be out here on the Bellarine but at my house in Clifton Springs i can't use my phone unless i am right out the front and even then it cuts in and out .. Also They talked me into a blackberry storm and since i have had it i have not been able to get many apps or games for it unlike what the girl who sold it to me said !! it keeps saying not a valid service or cant be used on this handset when in fact it's for blackberry storm so i am seriously annoyed That They Lied to me In every way !!