26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6710 Someone from NSW thinks vodafone is Terrible! at 28 Dec 2010 03:37:56 PM
First it took me 5 weeks to even get my phone, with them constantly telling me it would take NO more then 2 weeks, then they charged me fee's they shouldn't of, Also found out my plan is NOT $450 of credit a month, but $409, when I complained they told me it says that in the terms and conditions. I read the terms and conditions 3 times, it does NOT say that at all. My calls drop out all the time, and sometimes it never calls out at all, I have the worst reception ever, my internet never ever loads, or takes about an hour for anything to actually show up! I get voice mails TWO WEEKS after they have been left... ummm... yeah GREAT work vodafone. Not.
28 Dec 2010 03:39:15 PM: HM Not to mention my text messages never go through, or COME through, some people never EVER get my text or MMS's.