26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6692 Someone from VIC thinks vodafone is Very fail at 28 Dec 2010 03:22:36 PM
- Text messages are often delayed - anything from 30 mins up to 6 hours late.
- Calls drop out around a third of the time.
- I'm really annoyed and disappointed by Vodafone's ongoing issues with 3G/HSPA connectivity. I rely on Internet access through my phone, and for it to be unable to download on HSPA consistently (well over half of the time) is a royal pain. I often have to switch my phone to airplane mode, then back to standard mode, before HSPA comes on and decides to download stuff (and sometimes forcing the connection back on doesn't work either!). The speed I get is inferior to my previous service on Optus.

Not happy Vodafone!

(area wise I go between the Dandenongs, Moorabbin, the city, Monash - and the coverage varies from really really poor (1 bar / none) to reasonable (3 or 4 bars out of 5)