26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6635 Someone from ACT thinks vodafone is 10/10 at 28 Dec 2010 02:21:46 PM
I recently decided to switch over to Vodafone from Optus. Before I did so I checked on their website that I would have reception throughout not only the whole of Townsville but in particular my house. The Vodafone site informed me I would have close to full reception throughout most of Townsville. In the last 2 months I have found this to be a utter and complete LIE with every 3rd or 4th call dropping out and only getting reception in my back yard. Vodafone is a fucking joke. I will be leaving as soon as my contract is up!
28 Dec 2010 02:23:26 PM: Cut up your card and post it to yourself in an envelope to prove you couldn't have used it. DON'T OPEN THE ENVELOPE,, Set your internet banking to pay the minimum they require and get a service with someone else. WHEN VODAFONE OVERCHARGE YOUR CAP, WHICH THEY WILL, YOU WILL HAVE A LOVELY COURT CASE TO SUE THEM WITH!