26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6537 Someone from WA thinks vodafone is arrogance of them!! at 28 Dec 2010 12:53:18 PM
28 Dec 2010 12:57:58 PM: Using data overseas? What a noob!
28 Dec 2010 01:26:09 PM: There are many complaints as to issues of the charges on here... I wonder if the lawsuit will reveal that due to the fact they are going under they have been making up costs and charges on their bills.
As for the wanker telling you you're a noob... obviously they forget that we get mobiles with data plans because some of us normal people travel overseas and with work it is a quick and easy way to stay in contact with the office in Australia, and as you said, GST doesn't apply to overseas charges.
28 Dec 2010 02:05:47 PM: Hello people can I reply to the top comment and the last comment that while on a $69 plan you get unlimited text messages, $500 of calls and 2 gb of internet data (WHILE IN AUSTRALIA) not overseas because you roam overseas you would not be on the Australian network and can I say one more thing that this applys to all carriers as I am a dealer for all carriers and they quote all the same so maybe read your information before going overseas. Also to the middle person there not knobs there just stupid and dont understand carriers to much maybe they could get a job over in India with the rest of them that dont understand what we are on about!!!