26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6353 Someone from VIC thinks vodafone is Can not believe it at 28 Dec 2010 10:14:12 AM
Can not believe some of the posts I just read after I posted my story. My laptop is connected by mobile 3 broadband and recently I have been getting disconnected about 3 times a day and I took my laptop to Nagambie and guess what,... NO SIGNAL OR CONNECTION WHATSOVER. Could not dial up any other server. I took my laptop outside and tried in many different spots,.. No connection. So am I correct that vodafone has taken over 3? OMG!!
28 Dec 2010 10:30:03 AM: And they show you impressive 'coverage' pix with yellow and grey and purple coverage areas which YOU are right in the middle of... and then you get home with your new card and find you have zero coverage.. but they don't care, you're LOCKED IN FOR TWO YEARS Ha ha ha ha ha ha ... YOU'VE BEEN CONNED MATE.
29 Dec 2010 03:45:48 PM: Should read my earlier post 6340. Like stupid telstra gsm. Will be able to use phone for 9 years. New phone, only had it for 2 years supposed to be excellent country coverage. LIARS it dropped out all the time.Then they tell me i can no longer use phone because it is gsm locked and they are finishing the gsm up.