26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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6275 Someone from WA thinks vodafone is No coverage!!!!!!!! at 28 Dec 2010 09:34:28 AM
I live in town, not rural Margaret River Wa. I must admit to being duped by 'The best deal' hook when I signed up with Voda-phony, although in my defence I did check with them first what they're claimed coverage in our area was like, being reasured it was equivilent to Telstra. (gulible) For the past eight months of 'service' I would estimate around only 60% of the day I have at best a weak signal (1-2bars) the rest of the time NO SERVICE. I thought it unique to just rural areas until I went to friends homes in Balcatta and Ellensbrook in Perth to find then same weak signal. Voda-phony gave us free calls all day a couple of Saturdays ago for compensation for poor service, which is of little use when your phone keeps dropping out. Anyway enough complaining from me just give us what we pay good money for service. Ash