Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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6209 Someone from NSW thinks vodafone is No communication at 28 Dec 2010 09:03:12 AM
I had to call my mum on Xmas Eve to tell her that my train was delayed so was waiting for the next train so did not know time I was going to get home from work. I called twice and she heard part of my call but had it keep dropping out. She tried calling me, but I could only hear every second word. (She is with Vodaphone as well). I was already frustrated because my train was delayed but my anger hit the roof, when I could not even speak to my mum to let her know of my delay getting home. In frustration, I spoke to the train guard on the train platform and he was kind enough to let me use his mobile (do not know what he was with - definitely not Vodaphone) and I called home to warm my mum of my delay.