26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5810 Someone from NSW thinks vodafone is Verry Very Painful at 28 Dec 2010 05:41:23 AM
I would like to complain about the poor reception and no service I am receiving from Vodafone since I signed up with Vodafone in March. I got my new iphone in March and also got one for my wife and I am very unhappy with them. We get no reception even when we are in St Leonards or anywhere. I cant ring Vodafone from my phone as the calls drop out or the quality is very very poor. IThe messages come through days after they are sent. Calls do not show up. I am unable to get the net on it as It tells me there is no 3g or Wi fi available message or no interent connection available. If I ring Vodafone Lara I am unable to even speak to someone as the calls drop out or the person on the line does not understand me or I am told to turn the phone on and off .I went to the store at Blacktown and the staff are so rude I dont even bother to go anymore.Very unhelpful.
I have emailed before but of course there is no response.. I am paying for two so called smart phones and the only thing I can do successfully is listen to my music on it!!!!Should have stayed with Optus.