26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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573 Someone from QLD thinks vodafone is Total failure at 17 Dec 2010 07:49:11 PM
I have had a Telstra Mobile for as long as I can remember, and I never really understood the "paying for the premium" line they used to use when the bill came in. But I would happily pay double at Telstra to ensure my mobile works. I have no coverage at home, suffer 25 - 30 drop outs a day and the data service is just no existant. It got to a point today that I had to make a phone call i took the sim out of my pre paid Telstra Next G Broadband modem and put that in my phone to make the call. Voicemail messages days late, txt msg's just not arriving or going and when the call is connected, the quality is just shyte.... Give me Telstra any day of the week!