26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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5711 Someone from WA thinks vodafone is poor network & coverage at 28 Dec 2010 02:06:54 AM
(Mobile)Poor network coverage. Bad reception and did not notify us when there will be an network shutdown for upgrade. (MOBILE BROADBAND) Get a ridiculous monthly bills. Was on cap mobile internet plan $49. I watch my data download. Even exceed the 6GB max allowance it could'nt have been $1100 for expense. I got charged 3 times that amount the last 2 years.$700 twice last year. No way i could use $1000+ a month for data. Have to call up all the times to clear it out. How stupid can vodafone's PC gets? Fix it fix it and stop telling me it will not happen. It did again! fix it!
28 Dec 2010 02:53:45 AM: OMG this is happening to me right now (not to that extreem though).. Vodafone said they will not refund my over usage even though it is Vodafone systems that are crashing and causing me to not see my data usage ANYWHERE. frustrating is just the beginning of how they make me feel.