26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5702 Someone from QLD thinks vodafone is Con artists, rip off merchants at 28 Dec 2010 01:55:41 AM
bought a prepaid internet connection from vodaphone over 18mths ago. The sales rep that sold it to me told me it was fast and reliable and when i asked her if my area had got coverage and telling her where i lived (which is less than a km away from that particular store) she convincingly assured me i would have "great" reception, she then went on to say that a new tower was being built right in my area so if i had trouble it would definately be perfect in a month or so which must be some BS line they try and sell you with. No tower has been put up, and after going back again and again i am told there is nothing that can be done about my bogus buy. Shame on you Vodafone i hope you feel good about ripping off a single mother with 4 small children, 1 of whom is autistic and loves playing learning games on the net designed for his needs. It cuts out half way through and he has a meltdown. 3G ?? what is this havent got it!!! can only get 1 or 2 bars at best, unless i hold my laptop up near the roof and i get 3bars whoop-dee-doo!! its so slow its too frustrating to use!!

THANK YOU FOR MAKING THIS WEBPAGE (EVEN IF I HAD TO USE SOMEONE ELSE'S TELSTRA COMPUTER TO VIEW IT) PLEASE GO AHEAD WITH THE AWSUIT I HAVE NO PROBLEM BACKING YOU UP 110%
28 Dec 2010 01:59:57 AM: just to clarify thats 1 or 2 bars of "EDGE" not 3G, never get 3G :(