26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5585 Someone from NSW thinks vodafone is Drop outs, failed calls, calls with clock ticking and cant hear anything long wait time at 27 Dec 2010 11:11:55 PM
I have been with Vodafone for almost 2 months and I've had numerous amounts of drop outs, failed calls, no service to call out, 3G network down, no voicemail for a couple of hours, I have made calls where I cannot hear anything but the clock or call time is clicking away, even calling and getting through but the sound is distorted like there is a fax machine or something on the other line where I had to hang up and call again! On top of all that when I have tried to contact Vodafone I am on hold for almost an hour or even more and even when you wait sometimes you eventually get cut off and have to start all over again!! I did not sign up for this, I've never had a problem like this and I am really fed up!
27 Dec 2010 11:14:11 PM: exact same problem.
27 Dec 2010 11:27:37 PM: same problem
27 Dec 2010 11:31:20 PM: Wow we are not on our own here guy's