26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
0%
Share on facebook
5361 Someone from WA thinks vodafone is 101% at 27 Dec 2010 09:48:42 PM
Seems like the same problems all over WA. I too have had the same problems. I have emailed Vodafone and they informed me that they have had issues and they are now fixed. I told them that i want to be released from my contract as they have not held up there part of the contract. All i got is they want me to contact their customer service and discuss it with some stooge in another country. I told them hell no and to cancel my contract. Now i must pay the remainder of my contract to be let out. I told them that is rubbish and to call me. That was 5 days ago.

Im sick of having that stupid message pop up, only 1 bar of service in full coverage area's and my phone taking way to long to load pages/updates.