26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5352 Someone from TAS thinks vodafone is epic at 27 Dec 2010 09:45:26 PM
I live about 5km from hobart cbd. Reception is so poor that moving one step to the left will give me maybe two bars then another step no bars. When i need to make a phone call i end up doing the Time Warp. I contacted the complaints department which was amazingly hard as Lara,bless her soul, cant make out my yes or no's as my reception was so bad. After getting through to India i was told that vodafone would be sending someone to test the areas signal and i would hear from them within a few working days. weeks later i get a text telling me to ring 1555 to find out more information. I rang this number and could not work out how to get the information. Only 20 months of pain to go.