26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
95%
Share on facebook
4741 Someone from WA thinks vodafone is Huuuuuge at 27 Dec 2010 07:05:32 PM
Went down south WA for a holiday (eagle bay to be exact). No reception. Power went out in the house we were staying in, needed to find out how long it would be out for...no reception. My hubby owns his own business and some clients could not get through to make bookings for when we were back from our holiday. Thankfully our visitors from far north QLD who were staying with us at the time were with Telstra (which had great reception down there) and we were able to use their mobiles.....also text messages are delayed in coming through or not being recieved at all, told by vodafone to "try a new sim card"...told credit was expired, but amount was still being read out in available credit, couldnt use it...then recharged and it was added onto the amount that i couldnt use. *sigh*