26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4724 Someone from WA thinks vodafone is Virtually Useless at 27 Dec 2010 07:01:33 PM
Am a salesman, have at various times lost contact with clients mid conversation! Has been that bad that one client gave up and bought a very expensive home from someone else. Losing me a large commission, as I live on commission only ...this is very, very inconvenient and am really damn unhappy with Vodaphone. have spoken with Vodaphone both at the shop where I purchased the phone and through the telecentre and the standard remedy is "Just Re-boot it, it will get better". I have purchased a cheap pre paid phone through Telstra and am having no problems in same areas.... this doesn't give me my number that is on my cards but at least I can talk to my clients. When my contract is up will never go with Vodaphone again...ever!!! Footnote, cant use my apps either, and that is a pain!