26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4713 Someone from QLD thinks vodafone is slow data performance at 27 Dec 2010 06:59:52 PM
I have had my USB broadband dongle back twice to the shops as they are faulty, plus the dongle that vodafail supplied i have had to reinstall over 3 dozen times. It is beyond a joke for the last few weeks Ive been with them all i have had is problem after problem i could not access my email for over a week because of their crappy internet connection at the moment i am still using their shop spare dongle, i get reception every now and then, after two & half hours of trying to get it to reinstall and work to no avail, i give up. we need to stick it up vodafone as this is not acceptable in this day and age.we all have a right to access the net at any time day or night without coverage restrictions.