26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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4441 Someone from QLD thinks vodafone is 90% at 27 Dec 2010 06:05:58 PM
G`day. am posting this while on holiday in Tassie , But i am going to say that after 7 mths , 3 usb sticks , 4 sim-card replacements(1 returned from store in a bent condition) , next to no connections and data going `missing` and then credited at a later time with extra Gig added ..... for no real reason , i received a Full Credit on the device with no questions asked. they (V) actually suggested this and now i am using the provider that doesnt start with T , but a few letters before.
this service is great ...... especially see-ing that my current location in Tasmania is Stanley on the North of the island and i cannot get signal from EITHER of the 2 known biggies on my personal or work phones. one of the phones is with T , the other with the big V. will leave ya`s with that comment and i hopes you`se-all get a win sometime in the future.
be nice if they would just give some free Usage for a Month , wouldn`t it?
Cheers .... :)