26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4070 Someone from VIC thinks vodafone is Pathetic at 27 Dec 2010 05:19:42 PM
Been with vodafone for over 10 years now. Since hitchens had bought out the companies and merged with 3 network the vodafone service is poor. Reception issues. Full reception but cant call or talking and suddenly it drops out. This is crap as i run a business and are always on the run from job to job and need my mobile to operate my business. Data speeds are slow and takes forever to open up the first page its like it needs to warm up and old computer so it runs on optimum speeds. Not very happy and i just recently signed up again to upgrade my plans and get a new phone. I think i will take this to the ombadsmen so i can brake the pathetic contract i signed and move onto someone else who has better ratings. This is not good enough anymore and its been going on for too long now.