Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3956 Someone from SA thinks vodafone is at 27 Dec 2010 05:00:03 PM
I purchased an iphone deal for $69 per month with the specific need for coverage in Tasmania for when I travel home and I go there for business...I looked at their coverage on the net and instore to make sure all areas were covered..It seemed good at the time. Well in August of this year I had to go home to Tassie as my dad died....I spent most of the time using my brothers phone as I could not get coverage and to top it all off I got a bill for 3 times my normal cost.....and cant explain why. I have $650 worth of free calls and texts...there is no way I could possibly have used that plus another $289 worth ..when I could not get coverage for most of the time ???????
I have also waited on the phone for 20-30 mins to speak to someone...the other day I waited 20 min spoke to someone she was dealing with my issues ...the call cut out and I had to wait another 20 min to speak to a second person.....these are just a couple of the issues too. NOT HAPPY JAN!!!!!!
I have also waited on the phone for 20-30 mins to speak to someone...the other day I waited 20 min spoke to someone she was dealing with my issues ...the call cut out and I had to wait another 20 min to speak to a second person.....these are just a couple of the issues too. NOT HAPPY JAN!!!!!!