Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3923 Someone from QLD thinks vodafone is Not at all at 27 Dec 2010 04:53:54 PM
There is no issue with Vodafone at all, I have been a customer for 2 years and the service and coverage have been nothing more then exceptional. The people out there who have time to waste complaining about trivial issues such as this, should really over christmas find some joy and start enjoying this time of year. INSTEAD of sitting online and complaining. HAPPY HOLIDAYS.
Is not trivial when this is the phone you use for business and your customers think you are ignoring their call and voicemail.
PS Vodafone CEO Nigel Dew has admitted that there are issues. As an employee of Vodafone or a reseller or whatever you are, why don't you bat it out with him.
Now if you are really a satisfied CUSTOMER (which I doubt), why don't you let us all know what suburb you live in so that we can test coverage there.