Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
3905 Someone from NSW thinks vodafone is Very at 27 Dec 2010 04:51:59 PM
Frequent call drop outs - usually after 4 - 5 mins. Also calls occasionally simply will not connect in any form requiring that I reset the network on my phone (iPhone - a 3G for 18 months, now a 4). Frequent = multiple times per day, no pattern in numbers (mobile, landline, local, national and international are all affected). This aspect is embarrassing as I use the phone for business conversations and conference calls. I now know I cannot host a conference initiated from my mobile phone because of this issue and have to make alternate arrangements for conference bridges when I am travelling.
No real issues noted with SMS.
3G data performance is patchy and doesn't seem to reflect signal strength indicated on the handset. I often use the phone to "tether" for internet access for my PC when travelling. I can be connected, and suddenly the PC reports no connection and it re-establishes. On occasion I cannot reconnect without a reset of my network. This occurs several times every time I travel which is at least once per fortnight.
No real issues noted with SMS.
3G data performance is patchy and doesn't seem to reflect signal strength indicated on the handset. I often use the phone to "tether" for internet access for my PC when travelling. I can be connected, and suddenly the PC reports no connection and it re-establishes. On occasion I cannot reconnect without a reset of my network. This occurs several times every time I travel which is at least once per fortnight.