26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3775 Someone from VIC thinks vodafone is phone plans that dont work at 27 Dec 2010 04:39:57 PM
i am in a situation where i have put myself on the highest plan and i am paying top dollar by 2 phones a month sometimes 1 thousand dollars a month and i can not get any service when i call i have to wait an hour for someone to pick up and no offence please but you can not understand the person on the other end plus the call drops in and out. my phone was playing up and i have 4 month left on renewing my contract and i called them and with all the money i spend with them and i have been with them for years they still wanted me to pay out 1 more month to get a new phone please all i want is good service any provider out there who can please reply i need help voda is not helping pls someone their cap plans are fake and i need a real phone company.