26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3554 Someone from TAS thinks vodafone is Total Crap at 27 Dec 2010 04:20:11 PM
My mobile broadband reception is always dropping out and disconnecting, have been having problems for weeks now when I cant connect at all. I wasted over $20 of credit on my phone trying to find out what was going on when I couldn't get online for hours. They couldn't tell me anything. I also had a problem not so long ago where everytime I connected it used around 50 mb in the first minute and I hadn't even gone into any sites yet. This kept happening for around a week and I didn't report it as I knew I would get nowhere and just waste more money trying to contact them.
28 Dec 2010 07:59:35 PM: 1555 is a freecall from your mobile phone, so it should not cost you to contact vodafone for assistance.