26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3515 Someone from VIC thinks vodafone is at 27 Dec 2010 04:16:54 PM
Sick and tired of this CRAP! i thought OPTUS was bad this JUST Sh/*-s all over.
CAlls dropping out, messages not sent. People complaining my phone is always off. iv chaged phone and NO DIFFERENCE! and i even went on signing up another contract and YEP the same thing., I WANT A REFUND AND AS FOR MY NUMBER I WANT COMPENSATION ON ALL ASPECTS OF BUSINESS I SPEND 1000;s on advertising with my number on everything.
27 Dec 2010 04:23:07 PM: i am with three and thretened their customer service that i would sew them if i wasnt compensated. they now pay for all my bills