26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3395 Someone from NSW thinks vodafone is INCREDIBLY at 27 Dec 2010 04:08:35 PM
I have had zero coverage, drop outs and basically no service the whole time I have had vodafone, i was bribed initially into being transferred from the even more incredibly poor service of 3MOBILE across to VODAFONE and promised for much better reception and reliable service however this was not to be! Far from!
I refused to pay the final enormous bill of $298 which they said verbally that they would waiver however as it was not in writing i had to then pay it as they transferred the matter to Debt Collections Agency. this Company are bullies and I would be very happy to see justice done to these types of companies as i fear the world will one day suffer dramatically should we allow these problems to exist.

Many thanks for taking the time

JC