26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3373 Someone from WA thinks vodafone is Epic Fail at 27 Dec 2010 04:06:45 PM
Constant cut outs / drop outs. No data connection although clearly connected to 3G. Voicemail unavailble over 50% of the itme. Told by sales that I was on an unlimited plan $99 and scored a bill for $250 for one month. Main thing that drives me crazy is erratic coverage. The overall coverage is very limited but even in areas in the direct vicinity of a tower the signal drops out mid conversation. Will be happy to have my contract cancelled but dont want to have to pay the fees to break the contract.

navajo@clanstomp.com.au