26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3203 Someone from VIC thinks vodafone is Boo Hoo at 27 Dec 2010 03:40:29 PM
Ive had my post paid account for 2 months now, I wish I never signed up for a 12month contract. From day 1 Ive had limited reception to NO reception. My 3G internet was non existent inside or if I ever managed to get it at all it was painfully slow. Over the past 2 weeks though it has just been a nightmare. Constant NO Signals, searchingggggg searchingggggg for a carrier, no internet, MMS taking days to go through, voicemail showing up hours or days later, blah blah, just the same as everyone else.
The only good thing about Vodafone at the moment is my prepaid USB wireless modem for my laptop and that it lets me use it for FREE! without having to recharge because it has trouble with the APN and network settings.
I would be happy with a 2 month credit on my account being the time that Ive had problems from, I dont think thats asking for too much.