Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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3147 Someone from NSW thinks vodafone is at 27 Dec 2010 03:33:01 PM
I was with vodafone for years and was never truly satisfied with their service / coverage / reception. I live in Surry Hills and had NO reception in my home unless I went outside and waved the phone around for about 5min trying to get coverage. when I called vodafone to complain I was told that I had full coverage mind you I was talking to someone in India who didn't even know where Surry Hills was !!!! then I was told they would have to send someone over within 7 days to check my coverage at home.... what a joke !! so after many complaints and sitting on the phone for hours and hours trying to talk to vodaphone I cancelled my contract with only a month to go it and they even gave me the wrong termanation fee and have sent me yet another bill for a service im not even using.... on ya vodafone !!! would rather set my hair on fire then go back or even have to deal with vodafone..