26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3062 Someone from SA thinks vodafone is bollicks!!!! at 27 Dec 2010 03:23:03 PM
I signed up to vodafone over the phone, they called my 3 mobile offering me a better deal than what i was getting on 3. i was paying 73 dollars a month with 3. they offered me my first 3 months for free as i had to end my contract early with 3. so i signed up thinking i was getting my first 3 months for free and the dude from the call centre also said i was getting free calls to 1300 and 1800 numbers and all that. i received a text message from vodafone saying i owed them nearly $130 bucks when i was on a $79 unlimited cap. yeh right. i rang up to complain, being on hold for nearly an hour!! so i went with another phone company which i have had no trouble with.
I also get reception which i didnt get while being with vodafone. also i received a dodgy handset which nackered itself after not even a month of me using it and the battery wouldnt last 2 days so i was constantly charging it.