26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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3054 Someone from SA thinks vodafone is poor reception at 27 Dec 2010 03:21:51 PM
I moved from Brisbane to Adelaide and use an internet USB for ease of portability. I currently live less than 5 klms from the centre of Adelaide and suffer frequent drop outs and 'very poor' reception. It fluctuates from 2G to 3G then drops out. This happens at least 20, if not more times a day. Impossible to stay connected to the internet and takes for ever to build a page. I sort information from a Vodafone store and was told the sim card needed changing. This was done in store but didn't solve my problem. My USB works fine just one suburb away at my sons home. Bad form vodafone - I'm a very unhappy customer.