26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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2300 Someone from NSW thinks vodafone is BREAK YOUR CONTRACT at 27 Dec 2010 12:27:06 PM
GUYS VODAFONE IS ALLOWING PEOPLE TO GET OUT OF THEIR CONTRACTS FOR FREE. SO IF YOU'RE HAVING PROBLEMS TAKE UP THE OFFER TO BREAK IT. THEN GO TO JBHIFI SWITCH TO TELSTRA AND YOU WILL GET A $200 GIFTCARD FOR SWITCHING!! SO NOT ONLY IS IT A BETTER NETWORK BUT YOU ALSO GET A $200 GIFTCARD FOR FREE!!!!
27 Dec 2010 12:54:54 PM: do you need to go to vodafone first to break contract?
28 Dec 2010 09:28:07 AM: I'd certainly like to know how to do this as my husband is so fed up he keeps telling me he is going to smash this f"ing phone.He is a truck driver and needs his phone for his work.I thuoght that I was getting a super bargain through Crazy Johns who use Vodafone. free calls to my husands phone and via versa what a joke thats only if you can get through to him.In my house I get the emergency calls only coverage.Have to go out side to the front to the road to get coverage.mind you I have MS and severe breathing problems.Was told when asked about the coverage because of medical problems that it was fine and even showed me on the computer where the coverage was.so I signed a 2 year contract (bad mistake)Have made complaints but to no avail still have another year from January to go on contract.My postcode is 2443 and the only time that i have seen the 3G on my phone is when I have gone to Sydney.